Privacy Policy
This policy explains how BreezeAway Waste Removal Melbourne (“we”, “us”) handles the personal information you give us through this website, by phone or by text message.
What we collect
When you request a quote or book a pickup, we may collect your name, mobile number, email address, suburb, pickup address, photos of the items to be removed, and any notes you give us about access or timing.
How we use it
We use your information only to prepare your quote, arrange and complete your pickup, contact you about your job, and issue invoices. We don’t sell your information, and we don’t use it for unrelated marketing.
Photos you send us
Photos are used only to quote your job. Please avoid including people, car number plates or personal documents in your photos.
Who we share it with
We only share information with service providers that help us run our business, such as our website host and email provider, or where the law requires it.
Storage and security
Your information is stored on our website and in our business email account. We take reasonable steps to protect it from misuse, loss and unauthorised access, and delete quote requests we no longer need.
Access and correction
You can ask to see, correct or delete the personal information we hold about you. Call us on 03 9118 2006 or text 0485 522 533.
Changes to this policy
We may update this policy from time to time. The latest version will always be on this page.