Rubbish Removal FAQs
Booking & Timing
How quickly can you remove my rubbish?
We offer same-day and next-day pickups across our service area, subject to availability. Calling earlier in the day gives you the best chance of a same-day slot.
What are your operating hours?
We’re open 7am–7pm, 7 days a week, including weekends. On public holidays, call us to check availability.
Do I need to be home?
No, as long as the rubbish is accessible and you’ve confirmed the price with us. We’ll send you photos once it’s gone.
How do I book?
Book online, call 03 9118 2006, text 0485 522 533, or send photos through our quote form.
Pricing & Payment
How much does rubbish removal cost?
Every job is quoted individually based on volume, type of waste and access. Send us 2–3 photos through the quote form or text them to 0485 522 533 and we’ll reply with a price. How our pricing works.
Can I get a quote without photos?
Yes. Call us on 03 9118 2006 and describe what you have, and we’ll give you an estimate. Photos just make the quote more accurate.
Are there any hidden fees?
No. Our quote includes labour, loading, transport and disposal. Any extras (like very heavy materials) are explained before we start.
What payment methods do you accept?
Payment is due on completion. Ask us about payment options when you book.
Do you provide tax invoices?
Yes. All jobs come with a tax invoice including GST.
What We Take
What items can you take?
Most household, garden, commercial and construction waste: furniture, mattresses, appliances, e-waste, green waste, general junk and renovation rubbish.
What can’t you take?
Asbestos, chemicals, liquid paint, oils, gas bottles, fuel, medical/clinical waste, explosives, and food waste. For hazardous waste, see Sustainability Victoria’s Detox your Home program or your local council.
Do you take e-waste?
Yes. E-waste is banned from landfill in Victoria, and we take it to approved recyclers.
Recycling & Environment
What happens to my rubbish?
We sort every load. Usable items are donated, materials like metal, e-waste, cardboard and green waste are recycled, and only what’s left goes to licensed landfill.
Do you donate furniture?
Yes. Good-condition furniture and household items are donated or passed on for reuse where possible.
Service
Do you remove rubbish from inside the house or upstairs?
Yes. We collect from anywhere on your property.
Do you clean up afterwards?
Yes. We sweep the area once everything is loaded.